How it is earned
- Confirm an email address and a phone number.
- Photograph a government ID and take a live selfie. A specialist provider matches them; we keep the result, never the document.
- We post a code to the address given. Entering it proves you receive post there.
The first two take about two minutes. The third takes as long as the post does, which is why Verified is four to six days and not instant.
What it does not mean
- It is not a statement about the item. That is Shield, and it runs separately on every listing.
- It is not a credit check or a character reference.
- It cannot be bought, transferred or given, and it is not affected by advertising with us.
The whole ladder
| Level | What it takes | What it unlocks |
|---|---|---|
| Basic User | Email and phone verified | Post basic listingsMessage sellersSave items |
| Real Person Verified | Government ID checked, private details hidden | Real Person badgeHigher listing limitsPriority in search |
| Address Verified | Address checked for extra trust | Address Verified badgeLocal pickup trustFaster payouts |
| Business Verified | Business registration, website, office, tax number | Verified Business badgeBusiness pageBulk toolsDealer/landlord/recruiter centers |
| Category Verified | Special verification for high-risk categories (cars, rentals, jobs, real estate, pro services) | Category Verified badgeTop placementLead toolsTrust Box max score |
Buyers see the name, not the code. A card says Verified seller; the L2 only appears inside a profile. Trust levels has the detail.
Losing it
A mark can be withdrawn: a confirmed pattern of misrepresentation, a failed re-check, or a business that stops being registered. If that happens we say why, and the listings affected are held rather than quietly downgraded.