classiry

Acceptable use

Last updated 12 August 2026

Most of this is obvious. It is written down anyway, so enforcement is something you can read rather than something that happens to you.

1. Listings

  • List what you have, not what you could get.
  • Use your own photographs. Reusing somebody else's is the single most common sign of a fake listing, and Shield checks for it on every post.
  • Describe faults. A buyer who finds out at the door leaves a review about it.
  • One listing per item. Reposting the same thing to climb a results page is spam.
  • Do not list anything in Prohibited items.

2. How to treat people

  • No harassment, threats, or abuse about race, religion, sex, gender, disability or anything else.
  • No discrimination in housing or jobs. That is unlawful as well as against these rules.
  • Do not share somebody's personal details, including a screenshot of a private message.
  • Do not ask for someone's address before a deal is agreed. You do not need it.

3. Payment

  • Never ask for a deposit before meeting.
  • Never ask a buyer to pay by transfer, gift card or cryptocurrency.
  • Do not push a conversation onto another app. Almost every loss we see starts that way, and we flag it when we see it.

4. The service itself

  • No scraping, no automated bulk access, no attempt to bypass rate limits or the Shield.
  • No probing, scanning or testing our systems without written permission.
  • No impersonating Classiry or a member of staff.

5. What we do about it

Depending on what happened, and on whether it has happened before:

  • a listing is held and you are told what to fix;
  • a listing is removed;
  • an account is limited, so it can browse but not post;
  • an account is suspended, and open deals are settled first;
  • we report it, where the law requires or a person is at risk.

We tell you what was decided and why. If we got it wrong, say so in the same ticket and a person will look again.

6. Reporting something

Every listing and every profile has a report action, and a ticket reaches us directly. If somebody is in immediate danger, contact your local emergency services first.